Inspection, Acceptance, and Return of Products
Customer is responsible for inspecting and accepting products. Customer can reject and return any portion of an order that is damaged, defective or otherwise fails to conform to the goods specified in the Customer's order, subject to the following requirements:
- All returned products must be received in resalable condition (including no markings or labels attached to the cartons) and in the original manufacturers' shipping cartons, complete with all packing and associated materials.
- Bestwork can not accept any returns from Customer for product that is designated as "Non-Returnable Item".
- The following categories are not eligible for return: food and beverage products, pharmaceuticals, Machine/Floor Equipment, discontinued or expired products, special order products, closeout merchandise, and skus for any lines.
To request a return, refund, or replacement item, please contact Megan. All returns must be submitted within 30 days upon receipt of item(s).